I'm sorry about the cable mess. I really think that cable companies are sleazy. We had a similiar situation happen in that the marketing person who called and sold us cable phone and internet service as an all-in-one package with the cable we already had .. stated a specific discount price for signing up. The discount price was to last 6 mths.
well ... the bill arrived and it was not the discounted pricing at all, not even close. Got on the phone and got the same type of run around that happened to you.
I filed a complaint with the Better Business B. I don't know if it will make any difference but I figure that if multiple incidents of false advertising are reported, perhaps something will be done to protect consumers.
sorry for the mess ..hang in there.
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