Quote:
Originally Posted by Rick7892
Beth, are video meetings possible with your therapist?
Doing therapy with a mask is a challenge . . .
I finally got a new therapist at the start of this, and wore a mask. The following week, she said we would only have visits by phone calls or video with FaceTime. I didn't have a webcam, and they are in short supply because of the high demand for them because of COVID, and it took me a few weeks to get one.
After I got one, she said she doesn't do video visits with Microsoft products and is not interested in ZOOM. I have a PC. We have had phone visits. I have looked into some programs that supposedly can be used in Windows as an "emulator" (I think that is the word) to be able to use FaceTime. But I still would have to learn to use Facetime, and frankly every time I have tried to use an Apple product I have become more frustrated than when I have used a Microsoft product.
At this point, I am not sure if she or I would recognize each other, even if we saw each other.
I have seen (yes, seen!  ) my new primary care provider for a first visit by video with Microsoft Teams, and it went well. Not as good as face to face, but better than phone, which was not even an option for a first visit.
My therapist is helpful and supportive. I need to get my act together to see if if I can make video FaceTime work this week because video would be better than phone.
But phone is OK and, for me, better than nothing! 
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Bethraggs, I hope you don't mind me mentioning another video option here for Rick and for others interested. Thank you for your generous spirit.

Hi Rick!

I really appreciate your posts.
I am dismayed any therapist would/would not arrange to meet with a client, based upon the brand of the software involved. Am I understanding correctly?
If the Facetime option doesn't work out, maybe you can both try doxy.me?
It's HIPPA compliant, it's free to the practitioner and any brand of software can be used to make the audiovisual connection. Your practitioner would have to set up her own access/address and her "waiting room." You'd simply pop her address into your search box and you arrive directly into her "waiting room.
(Chrome or Firefox work best.)
My pdoc admits to being very challenged when computers are involved. Yet, she has been able to master this platform quickly.
Just sharing another option for you and for anyone interested.
Love to All!