I think it depends on the precedent set. If the T says to email or text any time and they will get back to you, then I believe they have an obligation to reply. After all it was their statement. If the T says they will reply via text then they need to clarify what that reply would look like. Is it an acknowledgement of text received? Or is it something more in depth ?
Other than that I don’t agree with texting or emailing for any reason other than scheduling. This is because ultimately you are paying for their time and when they are not working they get to live their life with time off. Also I worry that electronic info could get into the wrong hands. Or In cases of therapist trauma these emails and text could be used against you.
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