Quote:
Originally Posted by bluebicycle
Well, I feel like a total idiot. I never checked my bike when I got it "tuned up" from the bike shop. Now that I've inspected it closely, they didn't clean all parts of the bike, and my brake cable is STILL frayed because no end cap is there to prevent it from fraying. I know it's not a new cable because those come with end caps and are not frayed.
The only things they did do were pressure wash the bike frame, pressure wash the tires, and inflate the tires. But it's too late to complain now, I think. They're just gonna say, "How do we know you didn't take your bike out for a ride?" Now it's up to me to clean the chain because it has so much gunk in it that it's making grinding noises when I listen closely. Such douchebags...
Never going to this place again. What a waste of $69. When I dropped it off, they told me specifically they were going to replace the brake cable and clean the chain, and well... THEY DIDN'T.
At least I have a second bike I can use for the time being. Still sucks though. They're scammers. And considering I bought the bike from THEM in the first place, that is a really sh_tty thing to do to a customer who's been buying expensive things from you.
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That does stink Blue. I'm sorry. Do you think it is worth a call to a manager to let them know what you found and see if they offer to make it right?
I agree you could mess things up after you take the bike away, but one ride shouldn't cause that kind of fray or gunk build up. They would be fools not to fix this and lose your business.