Quote:
Originally Posted by bluebicycle
Yeah, I can try talking to the manager. Hopefully the manager isn't a scam artist who will defend their own sleazy bike mechanics.
Here's the chain gunk (and FYI, the chain should look shiny like stainless steel, not dirty like this):
and no, those aren't sparkles on my bike frame. That's the paint coming off. I'm not sure if it was from me riding in the mountains on dirt (i.e., rocks and dirt chipping the paint job), or if it was from them pressure washing it. I never checked before I brought the bike in, but I do recall there being slight dirt/mud on it when I brought it in. |
Yeah hopefully they will address it. Most managers will work to avoid a bad review. You aren't being unreasonable. You aren't accusing them of being a sham. You're just pointing out the job and quality isn't what you agreed upon. That's always fair.
Pressure washing can definitely do that, especially if they used the wrong nozzle. Of course, as paint ages it strips under pressure regardless. I've blown paint off surfaces at low pressure, so it just depends. With something like a bike or a car I tend to err on the side of caution and use a regular hose and manual cleaning.
The chain does look gunky. It looks like maybe they took a pass and just didn't finish the job. Good luck with this.
You can rock a sparkly looking bike
It adds character.