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Originally Posted by susannahsays
Ok but it also seems like poor communication to not acknowledge that a client communicated grievances to him. He should have been explicit in his response to what you shared. That doesn't mean he has to discuss it over email, but I think it's pretty rude to fail to specifically reference the fact that grievances were made. You shouldn't have to imagine or mind-read or whatever to figure out what's going on.
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Agreed. He could have at least acknowledged receiving the grievances and said something like he needs to take some time to think about what happened. And that he'd prefer to discuss in person, via phone, something like that.