Quote:
The complaints were: (1) My attitude is off-putting. (2) I do not enforce staff compliance, such as only two employees allowed to be on break simultaneously. (3) I do not interact enough with patients.
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1) HOW is your attitude off-putting?
2) A coworker complained because you allowed 2 staff members to break together?
3) Work on interacting with your clients more. That's all you can do.