Sure. He never claimed to be infallible and was always willing to hear me out and own his errors. The fact that your therapist makes changes in her behavior is important; don't discount it. As the old adage says: actions speak louder than words. I'd much rather have a therapist who listened and made changes than one who just made apologies but never made changes. Sometimes you have to accept that is how a person works and not get too hung up on words. Sure, it would be nice to have both I suppose, but the real telling is not in the telling; it's in the actions.