Yes every time. She never intentionally hurts me but a couple of times she has said something that has hurt. The way I interpreted what she said, was not her intention. She always apologizes multiple times for not explaining herself correctly and explains what she meant.

Once she recognized at the end of an appointment she had handled it all wrong and apologized. It wasn't enough because I needed her to hear what things hurt me. She not only apologized but told me that anytime she messes up or I get hurt, she wants me to tell her.

She will apologize if she forgets details probably in part because she one forgot something huge and I was upset and told her

She will also also apologize over trivial things even though I tell her it is nothing just something that I noticed