Quote:
Originally Posted by MsLady
1) HOW is your attitude off-putting?
2) A coworker complained because you allowed 2 staff members to break together?
3) Work on interacting with your clients more. That's all you can do.
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I was not given a clear understanding of how my attitude could be seen as off putting. From what I could ascertain, I am too quiet, and it leaves people suspicious of my motives, or they feel that I must think I am better than them.
A co-worker (the off going nurse) complained because there were 3 employees in the break room. We are not supposed to allow more than 2 on break at the same time. It was the beginning of the shift, and they were discussing the report from the off going shift as they prepared for the start of their shift...so, none were, technically, on a break. The off going nurse felt that I should have sent them to the floor because the break room is for breaks, so it violates the rules for all 3 to be in there.
My patients are quarantined, so physical contact is limited to necessary care. It takes about 10-15 minutes to gear up before entering a room. I interact as much as I am able to, while providing care. None of my patients have complained. The same nurse that complained about the 2 employee limit in the break room complained.
These complaints occurred after I told my employees to refuse the floor from the off going shift. I was, admittedly, angry because several patients were left in less than ideal conditions, and the off going nurse commented to my staff that the purpose of their rounds was for her team to tell mine what they didnt complete so my team could complete those things. I openly disagreed with her...and when she began talking over me, I walked away and told my employees to refuse the floor. Off going nurse told her employees to go home, and went to administration with her grievances regarding me.