I mainly just avoid those people as much as possible and if it isn't possible, I am professional in dealing with them and then get away as soon as possible. Otherwise, I just have to stand there and take the abuse as other people are probably not going to take my side if I were to fight back in any way (if I even recognize it as abuse and not just how I deserve to be treated for whatever I did wrong). Even if I don't "fight back" in a rude or unprofessional way. I just don't have the years of experience to stand a chance to be taken seriously or I guess I'm not good enough to be treated kindly...Bottom line is just avoid people when you can and at the end of the day, you can at least rest assured that YOU'RE not the a-hole.