One thing we heard in a group therapy a while back was the difference between "I'm sorry" and "I apologise." For some people, saying "I'm sorry," the brain may hear "I'm a sorry person," so saying "I apologise" is better language to use.

It can really be about the language. We prefer "psychiatric illness" over "mental illness" ourselves. But the latter comes out of our mouth more often from the simple fact that we are used to using it more. Changing the common language used is difficult. Everyone has to be on board. There are still people out there who still call Bipolar disorder Manic Depression, which is the older name.

We would love to see a change to language that is less stigmatizing. It would take a movement from all of us to get done though.