I absolutely understand feeling that an email and ,hopefully receiving a response,from your therapist is the only option at times-waiting for a response and then getting a formulaic response or none at all is tortuous
But , working in a 24/7 veterinary field I also understand sometimes feeling almost “emotionally blackmailed” however unintentional it is-eg if I’m away or not on call people do turn up at my house or stop me in the road- I would also be disciplined by my governing body if I did not provide emergency treatment - this may be followed by me making a referral to the on call vet but the initial responsibility is mine
I’m not sure that therapists have a such an obligation and their governing body especially around private one person practices seems very feeble to me -
I think they should be clear- I’m away from .to.and won’t be available-please dial nhs 111 or go to a & e