I'm sorry that happened to you. It happened to me recently too. My T and I have been meeting at the park. I got up early for our 9AM appointment and I was left there alone and confused. Apparently, they have receptionists who are supposed to notify their clients when the therapists call in sick or have to cancel for any reason and the receptionist failed to do so.

It was also out of my T's character to be a complete "no-show" without warning but I understand it wasn't his fault. Now he makes the effort to just text me himself whenever he has a problem upholding an appointment which I am grateful for. Your Pdoc's 12 year track record is quite impressive but we all are human and can't be perfect. I hope you're doing okay after that missed appointment. I know it can throw things off, stay strong.