I have spent most of today on the phone to the receptionist at my local doctors surgery

my current GP said to me that he hoped I got kovid19 so I put in a complaint, and today the receptionist called me as she wanted to go through what actualyl happened

it was stressfull, as I hate phone calls, and I don't find out what (if anything) is going to be done until next wednesday afternoon, but. hopefully he will get a talking to. you don't say that to patients