I have only ever canceled twice in 12 years. Once I had a migraine. The other time I had been in the hospital the day before with a horrible UTI they thought I was septic and debated keeping over night but decided to send me home. Between that and not being able to drink coffee so the with real headaches. I cancelled my appointment. I actually ended up in the ER again later that day because of sleep paralysis.

Both Ts have always said they do not charge clients if they are sick, have emergency issues with their kids, or even needs a break unless it becomes a regular occurance. They do require a phone call though. I have called them a couple of times because I just didnt feel up to going emotionally. they have both said if that is what I needed they would support my decision. However they wish I would attend so we could gently work through what was happening or just have a low key appointment. They say this because I have cancelled so rarely