Well, when someone comes to you and says "wow, I'm new to this, and I have a lot of questions, and I'm angry and scared and I'd like some support and help," you don't tell them how badly they've effed up their life -- you offer them the support and help they asked for. Or you should, anyway.
I revealed a lot in my intro that I normally wouldn't, and I got slammed. I thought the remark correlating my food issues with my name was especially rude and heartless, given that it's a great source of shame and pain for me and I said as much. I also mentioned my mental health issues in my intro, and this same person went on to tell me how her sister died of bipolar after spiraling into self-pity. Do you consider *that* wise and helpful? I don't. It just added to my sense that this person is clueless.
Basically, there is no need to jump people who take a risk by reaching out.
Hope that helps.
CB
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