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Old May 06, 2008, 11:28 PM
Anonymous1532
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Posts: n/a
This is a recent one that I really liked:

"First, let's talk about what made you mad at what I said. I don't mind that you are mad. I want to understand what happened to help us grow and connect."

I went from being, well, mad, to feeling like everything was going to be OK again. It was like instantly disarming.