Eugh I'm sorry she's like that, it doesn't sound nice at all. The way she took the dog and left you and her other client waiting just sounds unprofessional.

I believe a lot of the healing in counseling sessions has lots to do with the relationship you have with them, what you are able to talk about and how they listen and respond. I would hate this experience you are having with her too.

I think I've read that you can't access another counselor or therapist at the moment? Do you think she's doing more harm than good?