If I were in this type of situation I would call my health insurer. Perhaps yours is different than mine. But when I was last hospitalized on one of the local hospital psych wards and wanted to get the ball rolling, so to speak, on getting discharged my wife (who was trying to help) couldn't make any headway whatsoever. But as soon as she called our health insurer things started to happen all over the place! Call it the power of the purse strings perhaps. But my health insurer was able to make things happen with just a phone call. Best wishes...