Trigger icon placed for mention of SI and very mild sexual content

I barely call helplines, but if I am in a really bad state at night where I have already SI'ed, but the urge is not gone, I will call in an effort to stop any further harm. Usually they don't say anything helpful-- they just ask generic questions and make generic suggestions that I have heard 1000 times-- but the act of just talking to someone helps to get me away from harming myself.

Well last night I was doing something really stupid and I knew that I needed distract myself. I called a new number that I got off of the S.A.F.E website.

It quickly became evident that the man had not a clue how to handle SI. First, he said, "You sound like a nice girl." Then he asked, "Do you have friends?" I told him I was married and he said, "Oh you're married and yet you still do this?" He asked me what I get out of doing it. I told him my reasons and he said, "Oh, so is it like sex for you?" Then he asked me, "Do you get off from it?"

At that point, I lost all ability to be my usual self who would have completely fired back at him. I went totally speechless and just hung up the phone.

I do not know his name so I don't know if I can report him. I am not sure if I should call back and ask for a supervisor so that I can tell them the exact time I called and the description of the person's voice.

It's amazing how many times I can reach out for help and get screwed. What a sick %#@&#!.