When too many seconds have passed at the minute and one or two minutes go by and the therapist still hasn't called, I start feeling really anxious. I think that something bad might have happened to her – usually a fear that she fell ill or had a serious medical situation come up. When the therapist said that I'm the only patient who takes issue with her being one minute late in 30 years of her work, it makes me feel really bad about myself. She said that she was mad because it was an impossible standard. I understand that she's human, but I wish she could put it in a gentler way.