I think that not everyone deals with trauma (or even "scary situations") the same. Out curiosity, whatever2013, what was her delivery like of that past situation? Surprisingly calm and/or casual? Upset and/or nervous? Other? It's kind of a shame you didn't see each other. Facial expressions and body language is important for support and therapeutic purposes. Frankly, I think that even video sessions are limiting. My psychiatrist often said that he learned a great deal about patients' current state of mind by even their walks down his hallway, from the waiting room to his office.

I know that I have shared scary (or to some, possibly traumatic) situations with a couple past therapists that shocked them how casual I was when telling the stories. What that said about me, I am not completely sure.