To be clear, this was a peer-support phone call in which it was just the woman and me. It was not a support group. I agree, in group settings, you pay your money and you take your chance. I'm ready for anything in a group. But this time it was *me* that was calling in for peer-support. I didn't feel what the woman said was appropriate to the setting. She's staff and i'm a client and i didn't feel it was right for her to be so visceral. Note that i did my best to support her nonetheless, even tho i felt the situation was a bit backward and that my own needs were not being addressed and that the purpose of the call had become reversed. I felt supporting her was the humane thing to do.