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pinksoil said:
So this is different in the US then? I'm a little confused. My first job coming out of undergraduate school was as a case manager for homeless families. I did things like link them with resources for mental heath, schooling, etc., took them to see prospective apartments, educated them in regards to daily living skills, helped them with issues regarding insurance, helped them make their medical and psych appointments, went with them to court, etc. etc. etc. Like Jello said, assistance with life's daily grind and basically giving them the assistance that they needed so that they didn't slip through the cracks, while taking care of a lot of the professional issues that they didn't need the stress of dealing with. We have case managers for all sorts of populations--

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I'm a case manager and that's pretty much what I do.