Well, I visited today to collect money owed to me. Nothing has changed!

As I was about to leave, she started on again about the situation after I'd sat through all the things my brother is now doing for her. When asked if I had anything further to say I said no, my views on the subject are still the same. After repeating this about 4 times, I was again accused of showing no compassion. There was silence when I said sister-in-law's behaviour totally unacceptable and I wouldn't respond to emotional blackmail. There's just no recognition of this. Was told off for not phoning for six days; reminded her she also had a phone.

When asked if I was still going to order her medication, I said yes. I am not that heartless, but gave option for her to make alternative arrangements. Same with "lifeline" alarm. Now not happy that I've put the responsibility back on her.

All those positive changes she was going to make didn't last long.