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Ruby, you are the only person in control of what goes on in your head and how you act. No one shortened your fuse. You stopped using the skills you had. Yes, you had a good day at work yesterday. Then, today, you screamed at a manager in front of a customer.
It's good that VR has assigned you a counselor. Why don't you show them this thread to give them an idea what's going on.
That said, I am going to practice some self-care and step back from this thread.
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