Ruby is bpd and delusional. She needs a long program of DBT and a professional which will work with her on her delusional thinking. No amount of anyone telling her how things are is going to help. As she will constantly miss the truth and see what she wants to see. Just like her insistence that they could have transferred her and all would be well. We can tell her until we’re blue in the face that she needs to change her thinking and behavior but it will have no effect. She needs long term professional help and to stay out of the work force until then.