Quote:
Originally Posted by ruby2011
Ok. I meant I have theory of mind. I thought it’s the same thing as knowing ppl’s thoughts and feelings. Not as mindreaders, but you know nonetheless. That’s what the textbooks said anyway.
This isn’t the first time I was misunderstood. Nor will it be the last.
Like I said to a customer “it didn’t take your card.”
Him: why
Me: I don’t know. Check with your card company or your bank
Him: you mean my card was declined?
Me: yes
Him: then tell me that
Me: I did from the very beginning
It wasn’t my fault he wanted to play like that
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“It didn’t take your card” could mean many different things. I have vast experience in retail and it’s not how you inform customers that card didn’t go through. And you don’t expect them to know what you mean without clarifications.