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Aug 25, 2021, 10:11 PM
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Member Since: Oct 2004
Location: Kentucky, USA
Posts: 25,092
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Quote:
Originally Posted by Mountaindewed
If your order was delayed. The tracking information was broken. It was past the delivery date. Then you contact the company several days past the delivery date. Just in case it was late. So like a week after it was supposed to arrive you contact them. Then the company asks for your information and the tracking number, and says the package was lost. So they reship the package. You get it a couple days later, but then the lost package shows up 2 weeks later.
Would you be like “cool. I scored a free pair of jeans.” Or would you feel guilty and try to somewhat fix the situation by contacting the company and explaining things?
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I would (& have) contacted the companies I have had this happen to me with. Both times they told me to go ahead & keep the items when I offered to have them charge me for them. If I hadn't done that I would have felt like I was stealing the items. At least when I called & told them what happened & they said don't worry it was their choice. It is WRONG to assume you are entitled to the item just because there was a screw up. Most companies are good about letting you keep the items....but it should be their choice....not yours.
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Leo's favorite place was in the passenger seat of my truck. We went everywhere together like this.
Leo my soulmate will live in my heart FOREVER Nov 1, 2002 - Dec 16, 2018
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