@BreakForTheLight - Dealing with the public can be so exhausting. I am fortunate that I don't have to right now, but I have in the past. I really don't think I would last very long in a job like that at the moment.

My husband has been working from home for the last year and a half. He works for the government providing legal assistance to people that can't afford a lawyer. I get frustrated on his behalf when hear him explain the same thing five times to someone.

That is the the main reason he wants to go back to the office. At least it is easier to explain things in person. I think on the phone, people sort of zone out and hear half of what he is saying.