It had been a busy week and mostly with good emotions, though there were times it was down. Last night my internet connection went down around 9 PM. I called tech support and then it was suggested that my computer was a problem and not the Wi-Fi connection. I got a red "X" on the signal bars icon at the lower right of the screen. Went to bed feeling down and worried about having to have my computer repaired. This morning there was no red "X" at the signal bars icon, so It looked hopeful. I called tech support again this morning and this time it worked out. NO HAVING TO TAKE MY COMPUTER IN FOR REPAIRS!