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Originally Posted by hvert
It's really too bad it came to this end. I hope you are not one of the people who prepaid for the sessions that won't be happening! The instructor could be putting things on hold for a whole bunch of reasons. Maybe part of it's this, maybe there's some kind of job or health issue. Do you feel any relief it's over now?
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It is unfortunate that this ended this way. She keeps our prepayments per the disclosures on her website (no refunds are given for any reason, per her disclosures). She can cancel her courses but is not going to refund us per her legal disclosure.
I don’t care why she is putting her courses on hold. What I care about is her lack of transparency, her lack of integrity, and her lack of ethics. She makes a public Facebook announcement that she is taking a break to deal with something, and refuses to elaborate on her scheduled courses’ fate for November or December.
If she truly cared about building her business and retaining clients, she would act more professional when situations arise as situations often do. If you are going to offer goods and services to people as an entrepreneur you are legally required to refund their money if you cancel the goods or service that your client prepaid for.
Oh well. A good lesson learned.