I also sent my primary care a message through the VA's messaging system. The last time she sent me a message, however, she indicated that the VA doesn't offer prevention therapies until they reach two points higher than what I have (but the range of prediabetes is what the VA says I have, which contradicts what my primary care is saying). I basically copied and pasted the lab results in the message to my primary care at the VA.
This is getting to feel more like I'm being ignored. I also indicated a bunch of other concerns with my primary care.
When I was at the VA in a different state, they gave me better treatment. I've never experienced all this before.