Do you not realize the step in between getting no help and going inpatient exists and that is you? I'm certain you knew I was manic when I called and cancelled, and you never returned the call. No. It took the freaking injection nurse to convince me to make an appointment with you. Then you tell me my mom should've taken me inpatient. My mom isn't a mental health expert, she doesn't see danger when I'm doing jumping jacks at 2am, running around non-stop, and acting on thoughts I haven't even finished. You, however, get paid to figure out if someone is a danger to themselves or not and to help that person seek appropriate care whether that's more frequent appointments, IOP/PHP, or IP.
It's your ****ing job to help clients out...!