With as short as the counseling period is, it would only assist someone who was going through a very short-term situational issue and is more useful for getting one plugged into longer-term counseling in their area. I've seen EAP offered if an employee is going through a tough time and they are having work issues due to it, and when the employer suggests it, it's a big hint that the employee better do something quick to shape up or they're out the door. At best, it offers the employee who isn't familiar with mental health resources a way to find out what those are in their area, at worst it delays the inevitable firing of the employee for a short time.