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Old Mar 02, 2022, 07:25 AM
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retro_chic retro_chic is offline
Poohbah
 
Member Since: Oct 2011
Location: Australia
Posts: 1,164
Sorry, this is a long one but if you get to the end, I would really appreciate it!

Over the weekend there has been extensive flooding in my city. Literally thousands of homes have been destroyed, roads are cut off and public transport has been cancelled all week. Naturally, I was wondering what would be happening with my therapy session which was today. Given the circumstances, I expected an email from T detailing her plans and making sure I was still able to commit to the session.

Well I waited and waited to hear from her and nothing. There have been cases in the past where she said she would "get back to me" but didn't so I ended up emailing first. This time I thought "let's wait and see how long it takes her". I waited until early afternoon yesterday before I caved and emailed her checking she was okay and asking what the plan was for the session. I didn't get a response for several hours so I texted her too because I was starting to get worried now. Finally, I get a reply 6 hours later saying she had checked the latest advice which was to stay off the roads so we would be doing telehealth.

In session today, I expressed my dissatisfaction with T's lack of communication and she said she wasn't planning on emailing me at all and was just going to go ahead with an in person session as normal. It wasn't until she got my messages that she checked the current advice and decided to do telehealth. I was flabbergasted. I said "how was I supposed to know the session was going ahead if you weren't going to tell me? There are roads cut off, no public transport, homes destroyed and I'm expected to assume everything is going ahead as normal? Seriously??". She was kind of just like "yeah, if you don't hear from me then assume the session is on". I was like don't you think these are extenuating circumstances?

The second part of this conversation is about her cancellation policy. I almost cancelled my session today because my boss had asked me last minute to come into the office. My session is first thing in the morning and I was stressing about the logistics of getting into the office. I decided against cancelling because I can't afford the $200 fee. I've seen this T for almost 3 years now and only cancelled once but was still charged. I brought this up today and T explained she enforces this rule regardless of circumstance. I said that doesn't seem fair especially in these current circumstances of a natural disaster. T said she always tries to arrange a "make up session" but I reminded T that I don't have that sort of flexibility in my work schedule so just have to cop the fee. It just doesn't seem fair at all. This conversation wasn't going anywhere and T just said she didn't want to argue which made me feel like there was no point in me even talking about it anymore even though I am still upset.

There just seems to be no compromise on T's part at all and I have no choice but to go along with it. I am very attached to this T and like her a lot but this hard for me to accept. Do you think I'm overreacting? I'm still so upset by this.
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Thanks for this!
Quietmind 2