There is a difference between an understanding of a situation and the lived experience of the same situation. Besides, we (human beings) all differ in how we react to any given situation. So how could anyone truly get what another is going through.

And frankly, even if Ts were aware what could they do about it? There are boundaries, they are restricted (at least ethical ones are) as to how much they can do or give. They could never give you what you want to fill this need. Nor should they.