I'm not sure what your question is here... What if you get contacted by a member of the support team?
Moderators and members of the community support team spend as much time as needed to explain to a person where they may have parted ways from the community guidelines. Although we are only just volunteers here, they want to ensure you understand what the issue is.
If you have any further questions on this issue, I'll be happy to answer them in PM. Thanks.