I have to agree with you Max. I was with my late husband for many of his appointments and saw how stupid acting some of their so called professionals were. alot of them were students in training and had no clue. I have however seen some of the VA drs to be very compassionate and caring but then the VA would move them to another unit or just fire them. If either of you have a vet center near you it might help too. those are normally not close to a VA hospital.