You have really opened up a "can of worms" here.
Here in the UK, someone had the bright idea that Covid and its associated difficulties would serve to bring communities together. Also to make us more caring towards our fellow human being.
Wrong! If anything, people here are now worse. The "don't give a damn" attitude is more obvious. As long as they can do what they want when they want, then it's tough luck to everyone else. This happens when driving, in shops, even with my close neighbours (not all thankfully).
A few weeks ago, I went to the aid of an elderly man who had fallen into the parking space I was about to occupy. Luckily, staff from a nearby food store had also seen him fall, so took over his care (first aid trained). Yes, a few people walked past initially.
My own stand-out experience was less serious but also made me question why people have an attitude. In the same food store (as mentioned above), trying to pay with gift card that wouldn't work. In the end, had to move to another till to complete payment. When staff apologised to elderly woman next in queue, she was very aggressive. Asked to move to another till, she responded "just how long are you going to be/I don't want to move". Assistant was very patient although she was now having her ear bent by this obnoxious woman. I should have realised sooner what her behaviour would be, due to the tutting/loud sighing when she was behind me.
True empathy is an excellent trait but very few people have it naturally. My young niece has far more than her parents and lots of her relatives. I hope that she will continue to retain but balance with the other characteristics required to deal with everything this world has to offer!