I bought contacts earlier this month which came with a $30 rebate. I had to take photos of the receipt and the box tops and upload them to a website. Now I get an email saying to click the link in it. It went through what is your email etc which was already filled in. It asked whether I want a virtual card of a physical card. BUT it went to a page that wanted me to accept their terms but when I clicked "accept" it gave me half a message about scrolling down but I couldn't scroll down. So I decided to click the email link from my laptop. But it wanted me to input some code numbers which it filled in for me but then did nothing when I clicked it. So I decided to click on log in and I had written down my password so I knew that was right. But it told me my log in was incorrect so I thought I made a mistake typing the password so I tried again. I thought my username was my email but I tried logging in the second time and it told me that I only get three login attempts before it will lock me out. So I clicked "contact us". They obviously know who I am since they've emailed me- even if it's automated. There is no way to recover your username- just the password. Soooo..... I guess I'm ****ed. I don't expect them to be able to help me. So I'm out $30.