Thank you, Kit, for sharing this experience with us.
It's a common situation where many of us have trouble with our feelings. Personally, authority figures make me nervous, even on the phone. Like reps at the major companies, & government offices. I tell myself, they're just people with a job, but something inside me feels nervous anyway.
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"Every moment is a fresh beginning." (T. S. Eliot)
"Problems are not stop signs, they are guidelines."(Robert H. Schiuller)
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