When we took my mother back to the hospital, we spent about 4 1/2 hours waiting in the ER waiting room before even getting annER bed, despite the fact they were supposed to have a hospital bed ready for her. Mostly I remember holding an obviously very ill if not dying woman in my arms to try to keep her warm while all manner of people with all manner of ills, many apparently minor, were seen before us.

I get those cases are easier to deal with, so they want them out of the way. But still. Plus when urgent cares are available, as they are around here, people need to use them for those minor injuries.