A couple hours ago I got a refund confirmation email. They say they have the package. Still no refund but I know they take a couple of days to come in. But now the hoodie is supposedly out for delivery.... yet still in another state. So idk. I guess since I got the refund email I'll be getting a refund. If the hoodie shows up I can try contacting them to see what they want me to do but they have been ignoring me or their chat has been messed up or something so I haven't been able to get ahold of anyone.