I would think that someone saying "I hope your therapist can help you see..." is a way of saying back that they don't know what to say but hope you get help from someone- probably because that is what I say when I don't know what the other person wants or if I simply can't do what they want. I would not ever say I am a good support person for that - I am not. I am good for other things but not that. And even though I acknowledge that is not my forte - there are misguided souls who still come and try to get the equivalent of blood from a turnip from me.