I ordered sheets from Kohls last week. They came today. I thought it was odd that I had 2 biggish boxes for 2 sets of sheets but I checked the mailing label and both boxes were for me so I thought I had either ordered something else and forgotten or they just packed them very inefficiently.


I opened the bigger box to find a whole order that I didn't make. My name and address are on the box but the packing slip is for a women in a town 75 miles from here.


Obviously I don't want to keep them. I tried to get a customer service number but their webpage is all auto-bots and they don't have a tag for my issue and I couldn't find one they'd accept to get me into the program. I searched and there just isn't a phone number. It does say returning wrong items to the store is the best way but I take that to mean one or two items, not the whole box someone is wondering about tonight since I'm sure it sent her an email that it is delivered.

So I'm thinking all I can do is take it to Kohls when I'm in the city for therapy on Monday.

Does anyone see anything else I can do? I don't mind making Kohls wait but I don't want the woman who made the order and paid for it to have to wait until at least Monday.

Thanks for any help!