This might have been due to my mental state at the time (hypomania with a fair share of agitation), but I found the guy who answered my last 988 call irritatingly slow. Not just slow, but tentative. Almost afraid to engage. For someone who finds alot of help in talking out their trains of thought, slow and tentative doesn't offer much aid. Hypomania doesn't offer other people the chance to keep up much either.

I will say I've had people on 988 be refreshingly direct in a "Let's get to the heart of your troubles and make sure you're safe." For me, it suppose it depends on the person I get connected to.