Bit of a rant, but I'd like your thoughts.

Work was good yesterday as far as sales go, but there was some "fun" that happened. I'm technically prohibited to do anything like open cases or sell phones at the register. I'll still open cases if they get swamped, but my company wants me to have as little to do with Wally World operations as I can (They don't even want me near the work counter!). So, I have to rely on my colleagues from Walmart and the other third party reps to get my products sold. I can talk up the phones, but they have to sell them. Perfect sense, right?

I have no authority (or desire) to order anyone around, so I play "traffic control," directing customers where they need to go and being the polite informer to the Walmart worker (even in electronics and phones, always the singular worker) about where customers are. This is all done in the service of getting their customers moving so I can get my customers moving and get phones sold to them, since I can't sell them myself. Literally everyone else can but me.

I apparently struck a nerve with one of the Walmart workers with this dynamic, who, instead of talking to me direct, used a go between to tell me "I've got it." and "I don't need traffic control." She didn't have it and she did need traffic control because I watched things go to hell in a handbasket in less than an hour. Again, I have a vested interest in things moving efficiently and if I have to treat a colleague who has relative power (power of the keys, power of the register) with kid gloves, they're actively hindering my ability to do my job.

Am I being unreasonable? I really want to know.