Work was stressful yesterday. Customers came in with several phone issues that were problems on the (phone) company's end, but the phone company couldn't (or wouldn't) necessarily solve them. The phone company allowed these problems to fester to such an extent that the only solution I know was to arrange an exchange, which makes Wally World eat the cost of the product and the phone service. Wally World has eaten the cost a combined dozen times for one particular prepaid company. (At least $500 at this point.) The manager I work with is getting angry. I know I'm getting angry (I lose money too when phones get returned.). My boss is sticking her head in the sand. This can't end well.

Somebody in power is going to take things personally and it will come down on my head. Personal experience sadly. I'll cover my own bases and make sure the bosses know. Again. Make sure Walmart knows I take the problem seriously. I obviously do, and I think the managers involved know I do as well, but if they start getting seriously inconvenienced by this... This can't end well.

Fingers crossed.